Blog Posts

Online Texting and Customer Relationship Management

POSTED December 5, 2022
Online Texting and Customer Relationship Management


It is no secret that many people prefer texting to phone calls, which is no different for businesses. If you are looking for a way to communicate with your clients at once in a way that is sure to get their attention, you may be interested in online text messaging. With this service, you can save time and money, all while ensuring that your customer engagement is at its peak.





How to Identify a Text Scam

POSTED ON OCTOBER 27, 2022


How to Identify a Text Scam

As a business, a text message is one of the easiest and quickest ways to get in touch with a mass group of your clients simultaneously. It is also one of the most personable ways to get in touch with your clients. However, it is very easy to be mistaken for a text message scam by your clients, so they will be more likely to simply delete your message without thoroughly investigating.





What is a text blast?

POSTED ON SEPTEMBER 27, 2022


What is a text blast

Text messages, or SMS marketing, are like the printing press of the modern age. If you use the right text blast service, one single SMS text can reach tens of thousands. But not every SMS blast is built the same. Before you send out a mass text and keep an eye on your open rates, you should consider your market, what you want your text message blast to achieve, and every element of its writing.





How do business and organizations use mass text messaging?

POSTED ON SEPTEMBER 6, 2022


How do business and organizations use mass text messaging

Text messaging is a great boost to anyone who wants to communicate quickly. SMS messages are a revolution in the way we communicate as individuals—family members, friends, and acquaintances. But what if you’re a business? What if SMS marketing is on your radar? How can you use a mass text promotion to get people to visit your business, or use appointment reminders to help you manage your business?





Can You Text a Landline Phone?

POSTED ON JULY 28, 2022


Can you text a landline phone

We’re all used to the popularity of the modern-day text message. Yet many of us remember what it’s like to have a landline phone—no texts or SMS, just basic landline service and voice chat. For many people, these two technologies seem at odds with each other. How could there possibly be any benefit to texting a landline phone?





How to Text from Your Computer

POSTED ON JUNE 27, 2022


How to text from your computer

Let’s be honest: not all of us love the experience of texting from a phone. There is too much Autocorrect, constant backspacing, and confusion on iMessage or your favorite messages app. Sometimes, it’s not so bad to sit down and write with a full keyboard in front of us, with each letter the size of a finger.





What is SMS Marketing?

POSTED ON JUNE 7, 2022


What is SMS Marketing

SMS marketing pertains to reaching your target customers or audience through text messaging. With over 6 billion smartphones worldwide, mobile marketing has never been more essential to reach your audience than today. SMS (short message service) marketing works by sending a message to the recipient's phone number where they can opt-in or opt-out of future messages.





Why Retail Should Use Text Marketing

POSTED ON APRIL 27, 2022


Using SMS Marketing to Build a Loyalty Program

If you haven’t used online text messages in your business yet, it can be easy not to know what you’re missing. SMS marketing sounds like a trendy thing, but does it deliver results? The truth is, SMS marketing isn’t just a trend: it’s a new wave in marketing, giving retailers the ability to reach out to customers as though they were having one-on-one conversations.





Text Marketing for Hair Salons

POSTED ON APRIL 6, 2022


Text Marketing for Hair Salons

When you run a hair salon—or work as a hairstylist—it can be challenging to see how online text messaging might help you improve your business. After all, you are focusing on other aspects of running your salon. You are handling appointment reminders, for example, or dealing with no-shows who cancel at the last minute.





What is the Best Way to Send a Mass Text?

POSTED ON FEBRUARY 16, 2022


What is the Best Way to Send a Mass Text?

Let’s face it: no one wants to feel like they’re the recipient of a mass text. But from the perspective of a business, mass text messaging is one of the critical leverage points that make modern marketing possible. With mass text, you can take advantage of bulk SMS strategies and drive high open rates, ensuring that your target market reads the messaging you want.





What is Internal SMS for Business?

POSTED ON JANUARY 27, 2022


what is internal sms for business

SMS messages, also known as text messages, have obvious benefits for any business that wants to market to its customers. But what happens when you turn those messages inwards? In any business, internal communication is paramount, and as many as 60% of companies have zero long-term strategies for managing internal communication. Something is awry here.





Texting Messaging for Event Management

POSTED ON DECEMBER 21, 2021


Texting for Event Management

Event management can feel like herding cats. Managing everything from talking to organizers to dealing with social media or a client who just got your phone number can become a hassle. Fortunately, there are ways to consolidate your information, organize your event management, and build a more consistent communications system: text messaging.





Texting for Doctors

POSTED ON DECEMBER 2, 2021


Texting for Doctors

We live on our phones. We use them to travel, use them for important family messaging, and confirm every appointment with SMS. And if you run a hotel, the question isn’t whether you can use text messages to reach out to your customers. The question is: why haven’t you already?





Texting for Hotels

POSTED ON SEPTEMBER 29, 2021


Texting for Hotel

We live on our phones. We use them to travel, use them for important family messaging, and confirm every appointment with SMS. And if you run a hotel, the question isn’t whether you can use text messages to reach out to your customers. The question is: why haven’t you already?





Texting for Dentists

POSTED ON AUGUST 25, 2021


Texting for Dentists

For the average nonprofit, marketing can sometimes be a confusing game. That’s especially true when it comes to new technologies. For example, should you try text messaging? SMS? Can you build a solid donor contact list through text? A nonprofit organization is always focused on providing people with value and not being intrusive—so the idea of using an SMS list to build new fundraising efforts can sound jarring at first.





Texting for Nonprofits

POSTED ON JULY 8, 2021


Texting for Nonprofits

For the average nonprofit, marketing can sometimes be a confusing game. That’s especially true when it comes to new technologies. For example, should you try text messaging? SMS? Can you build a solid donor contact list through text? A nonprofit organization is always focused on providing people with value and not being intrusive—so the idea of using an SMS list to build new fundraising efforts can sound jarring at first.





Church Texting Service

POSTED ON MAY 20, 2021


Church Texting Service

We typically don’t associate churches with an online texting service. Text messages are for marketing, for catching up with loved ones, for sending funny memes. But text messages are just another medium of communication. There’s no reason churches can’t text church members with important reminders, charity drives, and other community events. In fact, doing so can help bring the community together in new ways.





Text Abbreviations

POSTED ON FEBRUARY 5, 2021


Text Abbreviations

SMS text messaging has transformed the way we communicate with each other. What began as a consequence of limited technology and character allowances has now given rise to a new form of language we use in everyday life--textspeak. Now, it’s a tool everyone can use--even your organization--to meaningfully interface with others.





MMS vs SMS

POSTED ON JANUARY 20, 2021


MMS vs SMS Messaging

Text messaging sounds simple enough. So why does everything seem to get so complicated when you hear acronyms like MMS, SMS, and more? Doesn’t SMS refer to everything under the text messaging umbrella, or does it have a specific meaning?





Mass Text Messaging

POSTED ON DECEMBER 15, 2020


Mass Text Messaging

One click, and your SMS goes out to the world. It’s an amazing thought. But is mass text messaging really what customers want? And if so, how do you send out effective mass text messages that get conversions and results?





Blog Posts

SMS Text Blast

POSTED ON DECEMBER 10, 2020


SMS Text Blast

In just an instant, your life can change. So why can’t the same be true for your business? In the form of an SMS text blast, it can. The idea behind the SMS text blast is simple. You take a text message—using the phone number list or contact list you’ve received from people who have chosen to opt-in to receive your mass text messages—and optimize it for mass appeal. You then send it out as an SMS text.





SMS Texting for Restaurants

POSTED ON OCTOBER 21, 2020


SMS Texting for Restaurants

People like to feel as though they have a personal relationship with their favorite restaurant. But the challenge in marketing a restaurant is that it can be difficult to reciprocate that feeling. One solution? SMS marketing that allows highly personalized, two-way conversations—while texting in bulk.





Text Messaging for Realtors

POSTED ON OCTOBER 20, 2020


Text Messaging for Realtors

A realtor’s life is always on the go, which means you can’t be there to respond to every single thing, manage every single campaign, or handle marketing while you’re also handling an open house. Enter SMS Marketing.





Is Online Texting Right For Your Business?

POSTED ON JULY 8, 2020


Is Online Texting Right For Your Business?

One option for businesses looking to improve communications and retain customers? -- text messaging. Not many companies have adopted this unique aspect of business communications, but there are three very good reasons to explore business text messaging.





When Should Businesses Use Text?

POSTED ON JULY 8, 2020


When should businesses use text?

A mass notification system is a powerful communication tool for businesses looking to stand out while offering convenience. Texting is this generation's preferred communication method, so text messages could revitalize your engagement and build growth... if you do it correctly.





What are Clever Ways to Use Text Messaging for Your Business?

POSTED ON JULY 8, 2020


What are Clever Ways to Use Text Messaging for Your Business?

Text message marketing is gaining traction with businesses looking to overcome our jaded feelings about email. Text messages have a higher open rate and can deliver high-value, targeted messaging to both potential and recurring customers.