POSTED JUNE 15, 2023
Why Businesses Need Automated Appointment Reminders
Whether you need to send a mass text message to showcase a sale for your customers or you
want to broadcast a closing, SlyText can help you with this process and make it much more manageable. Sure,
you can get on the computer and send a mass email, but there are many benefits to bulk text messages you
will not receive through email. No matter why you need to send a bulk sms message, SlyText is the messaging
app for you.
So, what is an automated appointment reminder? What are the benefits of utilizing
automatic appointment reminders? What are some businesses and organizations that should take advantage of
automated appointment reminders? Finally, how do you go about setting up automated appointment reminders?
Here is the complete guide to why businesses need automated appointment reminders.
What is an Automated Appointment Reminder?
An automated appointment reminder system is a software service that automatically
notifies customers about upcoming appointments or scheduled activities. Typically these reminders take form
through sms messaging, although they can also take form as email reminders or automated phone calls. If
executed properly, automated appointment reminders can significantly reduce the number of no-shows or
cancellations.
What are the Benefits of Utilizing Automatic Appointment Reminders?
Reduce the Number of No-Shows or Cancellations on Appointments
As aforementioned, the most significant advantage of automatic appointment reminders is
significantly reducing the no-show rate or number of appointment cancellations. People nowadays are very
busy, and with busy schedules, it can be easy to forget about a scheduled appointment that was set weeks or
months ago. But everyone always has their cell phone on them, which means that you can always contact them
via cell phone. All it takes is a quick reminder via text message or phone call to quickly remind them of
their upcoming appointment.
Saving Time and Resources
Another huge advantage of an automatic appointment reminder system is the time and
resources it can save your organization. Sending out appointment reminders without an automated system
requires a dedicated staff to make phone calls or send out an individual email or text reminders to each
customer scheduled for appointments. This work is time-consuming and tedious for the team. Automated
reminder systems take care of this work quickly and efficiently.
Building Better Customer Relations and Improving Customer Satisfaction
Especially in the case of small businesses, building good customer relationships is a
massive key to running a successful operation. By sending out automated reminders, you can ensure that
customers always confirm appointments and know their upcoming times. It may seem small, but ensuring
customers are always aware of their meetings with timely reminders is a great way to establish a positive
relationship.
What are Some Businesses and Organizations That Should Take Advantage of
Automated Appointment Reminders?
• Doctors, Dentists, and Other Healthcare Professionals
• Salons and Stylists
• Mechanics
• Restaurants
• Colleges and Counselors
• Party Planners or Event Hosts
• Veterinarians
• Pharmacies
• Subscription Based Services
All of these businesses and organizations can significantly benefit by either sending out appointment
confirmations, reminders, and follow-ups or by sending out notifications about upcoming payments without
disrupting the workflow of your front office staff. Doing so will help ensure customers don‘t have to
no-show or make last-minute cancellations to scheduled appointments or services.
How do You Set Up Automated Appointment Reminders?
The best way to set up automated appointment reminders is by utilizing a computerized
reminder service. And the best-automated reminder service is undoubtedly slyText .
With slyText, users can choose from a wide range of templates for sms appointment reminders. After selecting
the reminder template, the user must determine the phone numbers they want the text message reminder to be
sent. slyText allows businesses to set up appointment reminders and reach customers in real-time without
interrupting their daily workflow.
slyText offers users several pricing options to find a plan that best suits their business needs.
Organizations can either pay as they go or set up a monthly messaging plan. Pricing for the Pay As You Go
program starts as low as $10 for 500 messages and goes up to $100 for 10,000 messages alongside the $12
monthly fee. The monthly plan starts at just $5/month for 250 messages or $100/month for 12,000 messages. If
neither of these plans fits your business needs, don‘t worry. You can contact their customer support team to
get a custom quote.
Awesome Features with slyText
Alongside their basic automated appointment reminder system, slyText offers several other unique features
that can help boost your business.
1. Multimedia Messages. With slyText, you aren‘t limited to basic templates or text messages. slyText allows
users to send pictures, videos, audio files, and more using their automated messaging systems.
2. Automatic Call Forwarding. slyText also features an automated call-forwarding system that allows you to
designate a call-back number for automated messages. Any calls made to your slyText number will be forwarded
to another phone number you choose.
3. Advanced Analytics. With the slyText system, users can track their messaging campaigns in real-time to
get valuable data that can guide future marketing campaigns.
4. Easy Customer Opt-Outs. Last but not least, slyText offers an easy customer opt-out system. This means
customers can quickly and easily stop automated sms messages they no longer wish to see.
Summary: Why Businesses Need Automated Appointment Reminders
Using slyText‘s automated appointment reminder system is one of the best ways businesses can quickly contact
their customer base. In doing so, companies can reduce their appointment no-show rate, improve customer
relationships, and save costly time and resources. An excellent option for any business is appointment or
schedule based, such as doctors, salons, veterinarians, college campuses, and many other companies and
organizations. Alongside their automated reminder service, slyText has numerous unique features to make your
business smoother. No matter what business you run, slyText can be a great option.
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